VibeVerse app icon

VibeVerse Support

How can we help?

Find quick answers below, or reach our team directly — most messages get a personal reply within two business days.

Direct contact

contact@ignislabsllc.com

Personally answered by the VibeVerse team at Ignis Labs.

Response time

Within 2 business days

Monday through Friday, excluding US holidays.

Helpful to include

iPhone model, iOS version, app version, and a short description of what happened.

Screenshots make troubleshooting much faster.

Common questions

Answers, organized

Getting started

What is VibeVerse and how do I use it?

VibeVerse turns what you are feeling or carrying into a matched Bible verse, a short reflection, and gentle next steps — devotional reading, guided breathing, prayer, or studying the full chapter. After a short welcome and subscription setup, the app opens to three tabs: Verse (share what is on your mind), Journey (streak, saved verses, reminders, and music), and Explore (search and browse Scripture).

Which iPhones and iOS versions are supported?

VibeVerse requires iPhone with iOS 18.5 or later. We test on the current and prior major iOS release each cycle to keep the experience smooth.

Subscription

Do I need a subscription to use VibeVerse?

Yes. VibeVerse includes a 7-day free trial, then weekly or monthly plans billed through your Apple ID. You can cancel anytime during the trial to avoid being charged. Pricing is shown in the App Store before you subscribe.

How do I cancel, restore, or manage my subscription?

To manage billing, open the Journey tab and tap Subscription to open Apple’s subscription settings. To restore a purchase on a new device, tap Restore Purchases on the subscription paywall screen.

Using the app

Can I change the Bible translation?

Yes. VibeVerse includes three public-domain translations: the World English Bible (WEB), American Standard Version (ASV), and King James Version (KJV). Choose your preferred translation in the Explore tab or in Journey under Bible Version — your selection is remembered for future verses, devotionals, and chapter browsing.

How do I save a verse?

Tap the Save button (star icon) on the Verse tab or while reading a chapter in Explore. Saved verses appear in Journey → Saved Verses, where you can revisit them or swipe to remove them. To share a verse as text or an image, use the share option on the Verse tab.

The verse does not fit my moment — can I get another one?

Yes. Send another message from the Verse tab with more context — for example, “anxious about a job interview” rather than “anxious.” VibeVerse will match a new verse to what you share. Verse matching uses AI and counts toward your monthly usage limit (see below).

How does the daily devotional work?

From the Verse tab, tap Devotional to generate a short, focused reading built around the current passage. Each devotional includes a reflection, a question to sit with, and a practical step you can carry into the day. You can generate one devotional per calendar day; today’s devotional can be reopened from Journey.

Are there limits on AI verse or devotional requests?

Yes. To keep the experience sustainable, VibeVerse includes monthly limits on AI-powered features: up to 100 verse matches and up to 31 devotionals per calendar month (one devotional per day). Your current usage appears on the Journey tab. Limits reset at the start of each calendar month.

Reminders & journey

How do I turn on daily reminders?

Open the Journey tab and turn on the Reminders toggle. Reminders are sent daily at 9:00 PM by default. The first time you enable reminders, iOS will ask for notification permission — if you tap “Don’t Allow,” you can change it later in iPhone Settings → Notifications → VibeVerse.

What happens to my streak if I miss a day?

Your streak tracks consecutive days you receive a verse, not just days you open the app. If you were active yesterday but not yet today, your streak still shows until the day ends. After a full missed day, the streak resets to zero. Saved verses, devotional history, and preferences are not affected.

Music

The worship music isn’t playing — what should I check?

Worship music is included in the app and plays from your iPhone — it does not require an internet connection. A few quick checks:

  • Make sure your iPhone’s silent switch is off and the volume is up.
  • Open the music player on the Journey tab and confirm a track is selected.
  • If audio is being routed to another device (AirPods, CarPlay, AirPlay), make sure that device is connected and playing.

If you see a message that no audio is available, contact us and we’ll help troubleshoot.

Your data & privacy

What data does VibeVerse collect about me?

VibeVerse does not require a separate login or account. Your saved verses, streak, preferences, and first name are stored on your iPhone. If you are signed into iCloud, key data (saved verses, highlights, journey history, Bible version, and your name) can sync through Apple’s iCloud Key-Value storage to help restore your experience after reinstalling.

When you share what is on your mind to generate a verse or devotional, that text is sent securely to Google Gemini to match Scripture for that request. The full Privacy Policy and Terms are available in the Journey tab.

How do I delete my data or reset the app?

The simplest way to remove local VibeVerse data is to delete the app from your iPhone — long-press the VibeVerse icon and choose Remove App → Delete App. To manage your subscription separately, open Journey → Subscription or your Apple ID subscription settings in the App Store.

If iCloud sync is enabled, some information may restore when you reinstall while signed into the same Apple ID. To fully remove iCloud-backed data, delete the app and manage iCloud storage for VibeVerse in your Apple ID settings if needed.

Does VibeVerse work offline?

Many features work without an internet connection: saved verses, your streak, scheduled reminders, guided breathing, worship music, full Bible browsing in Explore (WEB, ASV, and KJV are built into the app), and previously generated devotionals.

Generating a new verse from your mood and creating a new devotional require an internet connection because they use AI.

Still stuck?

The app is slow, frozen, or crashing

A few standard steps resolve most issues:

  • Force quit VibeVerse and reopen it. Swipe up from the bottom of the screen and swipe the app card away.
  • Restart your iPhone if the issue persists.
  • Update iOS in Settings → General → Software Update.
  • Reinstall VibeVerse as a last resort. If iCloud sync is on, some data may restore after reinstall — save anything important first.

If none of these help, email us at contact@ignislabsllc.com and include your iPhone model, iOS version, and app version.

I have feedback or a feature idea

We read every note. Email contact@ignislabsllc.com with the subject line “Feedback” and we’ll add it to the roadmap conversation.

App version 1.0
Requires iPhone · iOS 18.5 or later
Page updated May 2026